About Zain

Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: https://zain.com/en/about-us/overview

Role Purpose

Zain Iraq is actively recruiting to hire a B2B Account Executive-Baghdad who is responsible for handling day-to-day sales activities in an efficient and timely manner, achieving a high level of customer satisfaction. The job is also responsible for having direct interaction with current and potential business customers, making inquiries, or seeking information on products and/or services

Responsibilities

• Understand the B2B sales plans and participate in the achievement of objectives and targets

• Implement the B2B Sales policies and procedures

• Maintain B2B Sales information libraries where needed, identify new sources of information, respond to ad hoc requests for data, information, or analysis

• Deal with current customers and respond to sales inquiries via phone calls/e-emails/website/customer visits efficiently and effectively in line with established policies and procedures to ensure customer satisfaction and increase customer loyalty to Zain IQ

• Acquire new business customers and search for new leads to increase sales and hence revenues

• Ensure customers are aware of the full range of Zain IQ services/products/offers/renewals which may be relevant to their needs in order to increase sales and customer satisfaction

• Maintain good relationships with customers to ensure business continuity and growth

• Interact with Account Senior Executives and Account Managers, keeping them informed of relevant inquiries and providing backup and administrative support to ensure the efficiency of sales operations.

• Accurately complete all sales-related administrative details for efficiency

• Update sales leads and sales forecast information on the sales application to ensure the accuracy of the information at all times

Education, Experience and Competencies

Education

• Bachelor’s degree in a business administration-related field or equivalent

Experience

• Up to 2 years of experience in the related field

Competencies

Behavioral

• Serving our customers

• Achievement Driven

• Team Work

• Information seeking

• Problem Solving and Creativity

• Relationship Building

• Initiative

Technical

• Oral & Written Communication

• Communication

• Technology Application

• Sales Management

IDE Competency

• Courage to Engage

• Addressing Bias

• Allyship

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

1. Resume/CV
2. Highest Education Qualification

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