Location: Najaf, Iraq (Al-Najaf Al-Ashraf Teaching Hospital)
Employer: Policlinico San Donato – Najaf Branch
Employment Type: Full-Time
Reports To: Administrative Supervisor

Job Summary

On behalf of Policlinico San Donato, Talents Nexus is seeking an organized and customer-oriented Desk Assistant for its Najaf branch at the Al-Najaf Al-Ashraf Teaching Hospital. Policlinico San Donato is a leader in international healthcare, offering cutting-edge medical services and patient-focused care. In this pivotal role, you will be the first point of contact for patients, visitors, and staff, ensuring smooth front-desk operations while upholding the highest standards of service.

Key Responsibilities

• Greet and assist patients, visitors, and staff with professionalism and courtesy.
• Manage inquiries via phone, email, and in-person, directing individuals to appropriate departments.
• Assist with patient check-ins and provide guidance on hospital procedures and schedules.
• Handle administrative tasks such as maintaining records, managing appointments, and data entry.
• Ensure confidentiality and compliance with hospital policies in managing patient information.
• Serve as a liaison between hospital staff, patients, and external visitors to facilitate effective communication.
• Maintain a secure and organized front desk area, monitoring visitor access and adherence to safety protocols.
• Support the coordination of hospital meetings, events, and conferences.

Qualifications

• High school diploma or equivalent; training in administration or customer service is a plus.
• Proven experience in front-desk, customer service, or administrative roles, preferably in healthcare.
• Fluency in English and Arabic (written and spoken) is mandatory.
• Proficiency in office software and hospital management systems.
• Strong interpersonal and communication skills.
• Exceptional organizational abilities and attention to detail.

What We Offer

• Competitive salary and comprehensive benefits.
• Professional development and training opportunities.
• Access to health and wellness programs.
• A collaborative and supportive work environment.

Policlinico San Donato – Najaf Branch is committed to diversity and equal opportunity in its workforce.

At Talents Nexus, we specialize in connecting exceptional professionals with industry-leading companies. With a few decades of experience in talent acquisition, we have built a reputation for identifying and delivering the best talent from all around the world.
Our expertise spans across key sectors, including information technology (IT), healthcare, finance and banking, engineering and construction, renewable energy, telecommunications, and hospitality and retail. These industries represent the core focus areas of leading recruitment agencies globally, and we are committed to delivering exceptional recruitment services tailored to their specific needs.
​Whether you're a global organization seeking top-tier professionals or a candidate looking for the next step in your career, Talents Nexus is your trusted partner in making the perfect match.